Privacy Policy
TEXT / SMS COMMUNICATIONS
By providing your phone number to reTHINK Therapy, you consent to receive text messages (SMS) from us related to appointment scheduling, intake coordination, and practice communications. This includes, but is not limited to:
- Appointment confirmations and reminders
- Intake process updates and follow-ups
- Practice policy updates or notices
- Scheduling changes or cancellation notifications
Message Frequency
Message frequency varies based on your appointment schedule and active communication with our intake team. You may receive occasional messages as needed to support your care coordination.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. reTHINK Therapy is not responsible for any charges incurred through your wireless provider.
Opt-Out Instructions
You may opt out of text communications at any time. To stop receiving messages, reply STOP to any text message sent from our number. After opting out, you will receive one final confirmation message. To re-enroll at any time, reply START.
Help & Support
For assistance, reply HELP to any text message or contact us directly:
- Phone/Text (Toll-Free): 1-888-850-7329
- Direct Call/Tex: 702-496-6562
- Website: rethinktherapynv.com
No Sharing of Phone Numbers
We do not sell, rent, share, or disclose your phone number to third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Your phone number is used exclusively to support your clinical care and administrative communication with reTHINK Therapy.
Any third-party service providers who handle communication on our behalf (such as SimpleIntake by Productive Therapist, our intake management and scheduling platform) are bound by confidentiality agreements and Business Associate Agreements, and are prohibited from using your information for any purpose outside of providing services to our practice.
Toll-Free Number Notice
reTHINK Therapy may use a toll-free number for outbound and inbound communications. This number is registered with applicable carrier networks and is used solely for legitimate practice communications as described in this policy. Automated or bot-assisted messaging, if used, will be for appointment and scheduling purposes only and will always include opt-out instructions.